Privacy policy

At Williams Property Solutions, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, inquiry forms, estimate requests, service bookings, bounce house rental reservations, phone calls, text messages, emails, and other interactions with our business.

Information We Collect

To provide estimates, schedule services, process bookings, and communicate with customers, we may collect personal information such as your name, phone number, email address, property address, project details, event information, payment information, and any other information you voluntarily provide.

When you visit our website, we may also collect certain technical information such as your IP address, browser type, device information, and website usage data to help improve website performance and user experience.

How We Use Your Information

Williams Property Solutions uses your information to provide estimates, schedule and perform services, process payments, coordinate bounce house rentals, communicate regarding appointments, respond to inquiries, provide customer support, maintain business records, and improve our services.

We may also use your information to send appointment reminders, service updates, special offers, promotions, and important business announcements. You may opt out of promotional communications at any time.

Service Requests & Property Information

When requesting services such as pressure washing, lawn care, roof cleaning, gutter cleaning, window cleaning, tree removal, fence construction, deck construction, property maintenance, or bounce house rentals, customers may provide information regarding their property, project needs, event details, and service preferences.

This information is used solely for estimating, scheduling, servicing, and managing customer projects and reservations.

Inquiry Forms & Estimates

Submitting an inquiry form, requesting an estimate, or contacting Williams Property Solutions does not guarantee service availability, scheduling, approval of a project, or acceptance of a service request. All services remain subject to availability, site conditions, scheduling capacity, and Company approval.

Customer Submitted Content

Customers may voluntarily provide photographs, videos, documents, or other materials for estimate requests, project planning, or service inquiries. By submitting such materials, you grant Williams Property Solutions permission to use them for estimating, scheduling, project documentation, customer service, and related business purposes.

Photography & Video

Williams Property Solutions may photograph or video projects, work areas, equipment, and property conditions before, during, and after service completion. These photographs and videos may be used for documentation, quality control, training, marketing, advertising, social media, website content, before-and-after project displays, portfolio examples, and other promotional purposes.

By utilizing our services, you acknowledge, consent, and grant permission for Williams Property Solutions to use photographs and videos of completed work, provided no personal identifying information is disclosed without your consent.

Communication Consent

By providing your phone number, email address, or other contact information, you consent to receive communications from Williams Property Solutions regarding estimates, scheduling, appointment reminders, service updates, invoices, customer support, rental reservations, and other business-related matters.

Communication may occur through phone calls, text messages, email, or other electronic methods. Message and data rates may apply.

Text Messaging

By providing your mobile phone number, you consent to receive text messages from Williams Property Solutions regarding estimates, scheduling, appointment reminders, service updates, invoices, rental reservations, and other business-related communications. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

Payment Information

Payments may be processed through third-party payment providers. Williams Property Solutions does not store complete credit card information on its systems. Payment information is handled according to the privacy and security practices of the applicable payment processor.

Information Sharing

Williams Property Solutions does not sell, rent, or trade customer information to third parties for marketing purposes.

Information may be shared with employees, independent contractors, subcontractors, payment processors, software providers, website providers, legal authorities, insurance providers, or service partners when reasonably necessary to provide services, process payments, operate the business, comply with legal obligations, or protect our rights and interests.

Cookies & Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, analyze visitor behavior, measure website performance, and enhance the overall user experience.

Users may disable cookies through their browser settings; however, certain website features may not function properly as a result.

Data Security

Williams Property Solutions takes reasonable precautions to protect customer information from unauthorized access, disclosure, misuse, alteration, or destruction. While we strive to safeguard your information, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We may retain estimates, invoices, project records, photographs, videos, communications, booking information, rental records, and other business-related information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, and operate our business.

Children's Privacy

Our services and website are not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children.

Relationship to Terms of Service

This Privacy Policy is incorporated into and forms part of the Williams Property Solutions Terms of Service. By using our website, requesting an estimate, booking a service, reserving a bounce house rental, submitting information, or otherwise engaging Williams Property Solutions, you acknowledge and agree to both policies.

Policy Updates

Williams Property Solutions reserves the right to modify, update, revise, replace, or discontinue this Privacy Policy at any time without prior notice. Any changes become effective immediately upon publication on this website. Continued use of our website, services, rentals, estimates, bookings, payments, or inquiries constitutes acceptance of the revised policy.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact Williams Property Solutions using the contact information provided on our website.